Returns, Refunds & Booking Cancellation

Before booking

Choose carefully and confirm compatibility, condition and included accessories. Mobile Park does not offer voluntary change-of-mind returns or exchanges.

Booking cancellation and expiry

Collect from the booking store or choose “Deliver to your address”. Delivery is carried out by the store’s own staff and must be arranged with that store. Confirm coverage, availability and timing before paying if delivery is essential. There is no automatic courier service or guaranteed delivery date.

Arrange handover within 48 hours after confirmed token payment. If you cannot meet that window, contact the store promptly. Uncollected bookings expire, stock is released and the token is ordinarily non-refundable, subject to applicable consumer rights and any remedy owed by the store.

Defects, incorrect items and refunds

These store policies do not limit remedies or consumer rights required by applicable law. Report a defective, damaged, incorrect, spurious or materially misdescribed item with your order reference, photographs where relevant and a description of the problem. We will assess the issue and provide the remedy required by law. A booking expiry or non-refundable-token term does not override those rights.

Contact us before sending an item back so the store can identify the order and arrange assessment or return. An approved refund or other remedy will be communicated with its method and expected timing. We do not promise a refund deadline that the payment provider has not confirmed.

Contact

Mobilepark.in
Vivekananda Sarani Rd, Italgacha, Motilal Colony, Rajbari, Dum Dum, Kolkata, West Bengal 700079
mobile1park.in@gmail.com
+91 70030 11586